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В России фирма стала широко известна и популярна прежде всего благодаря бытовым приборам и обогревателям.","webpageRecommendedShops":"http://www.delonghi.com/ru-RU/2/shops/","offersCount":14,"categoriesCount":7,"hasArticle":false}},"answer":{"2303596":{"text":"Сергей П, здравствуйте!\nПо сути модели идентичные по своему функционалу, можно выбрать ту которая Вам больше нравится . 23.460 в данный момент на рынке продаётся по более выгодной цене, вы можете зайти на сайт delonghi.ru, и посмотреть.","entity":"answer","id":2303596,"author":{"entity":"vendor","id":"152887"},"created":1596103230815,"votes":{"likeCount":2,"dislikeCount":2,"userVote":0},"canDelete":false,"questionId":2296971},"3256613":{"text":"Андрей Пронькин, здравствуйте! \n\nПроцесс очистки кофемашины ECAM 22.360 пошагово описан в инструкции в разделе \"декальцинирование\". \nВ случае если инструкция утеряна, Вы всегда можете обратиться на горячую линию, специалисты с удовольствием Вас проконсультируют.\n\nВсегда готовы Вам помочь по любому вопросу.\nНомер горячей линии: 8 800 200-52-62\nС уважением, команда DELONGHI GROUP","entity":"answer","id":3256613,"author":{"entity":"vendor","id":"152887"},"created":1618581637253,"votes":{"likeCount":0,"dislikeCount":1,"userVote":0},"canDelete":false,"questionId":1806697},"3259566":{"text":"Алина Храмова, здравствуйте! \n\nМолочник/контейнер для молока необходимо очищать после каждого использования, если молочный продукт использован не полностью, можно поместить контейнер в холодильник.\nПошаговый процесс описан в инструкции к модели ECAM 22.360, раздел \"чистка контейнера для молока\".\nЕсли инструкция не сохранилась, Вы всегда можете обратиться за консультацией на горячую линию компании, наши специалисты с удовольствием Вам помогут.\n\nНомер горячей линии: 8 800 200-52-62\nС уважением, команда DELONGHI GROUP","entity":"answer","id":3259566,"author":{"entity":"vendor","id":"152887"},"created":1618661087445,"votes":{"likeCount":1,"dislikeCount":2,"userVote":0},"canDelete":false,"questionId":1846015},"3268210":{"text":"Татьяна Л., здравствуйте! \n\nВ опции кофемашины De'Longhi Magnifica ECAM 22.360 входит функция приготовления латте. В инструкции Вы можете проследить за вариантом приготовления напитка, пункт \"Приготовление напитков из молока\" или обратиться к специалистам на горячую линию DELONGHI GROUP! \n\n\nВсегда готовы Вам помочь по любому вопросу.\nНомер горячей линии: 8 800 200-52-62.\nС уважением, команда DELONGHI GROUP.","entity":"answer","id":3268210,"author":{"entity":"vendor","id":"152887"},"created":1618837171410,"votes":{"likeCount":0,"dislikeCount":2,"userVote":0},"canDelete":false,"questionId":1872368},"3272938":{"text":"alex96 Ф., здравствуйте!\n\nВ случае регулярного использования кофемашины De'Longhi Magnifica ECAM 22.360 срок действия фильтра очистки составляет два месяца, если же в работе оборудования допускаются простои, срок годности фильтра сокращается до трёх недель. Вы также можете регулярно менять или вовсе удалить фильтр очистки воды. Для этого подробно ознакомьтесь с инструкцией в разделе \"Фильтр смягчения воды/замена фильтра/удаление фильтра\".\n\nВсегда готовы Вам помочь по любому вопросу.\nНомер горячей линии: 8 800 200-52-62\nС уважением, команда DELONGHI GROUP \n","entity":"answer","id":3272938,"author":{"entity":"vendor","id":"152887"},"created":1618917159088,"votes":{"likeCount":4,"dislikeCount":0,"userVote":0},"canDelete":false,"questionId":1892737},"3274977":{"text":"Наталья А., здравствуйте!\n\nМы всегда рекомендуем, в случае каких-либо неточностей или на Ваш взгляд странностей, обращаться на горячую лини к специалистам компании DELONGHI GROUP.\nТакже Вы всегда можете написать специалистам на эл. адрес help@delonghi.ru, приложив фотографии/видео для уточнения норма ли то или иное происходящее с оборудованием.\n\nВсегда готовы Вам помочь по любому вопросу.\nНомер горячей линии: 8 800 200-52-62\nС уважением, команда DELONGHI GROUP","entity":"answer","id":3274977,"author":{"entity":"vendor","id":"152887"},"created":1618938007704,"votes":{"likeCount":0,"dislikeCount":3,"userVote":0},"canDelete":false,"questionId":1935259},"4082796":{"text":"Здравствуйте Евдокия А., \n\nСреди опций кофемашины De'Longhi Magnifica ECAM 22.360 есть и функция приготовления латте. В инструкции Вы можете подробно ознакомиться с правилом приготовления напитка, пункт \"Приготовление напитков из молока\" или обратиться к нашим специалистам горячей линии DELONGHI GROUP.\n\nВсегда готовы Вам помочь по любому вопросу.\nНомер горячей линии: 8 800 200-52-62.\nС уважением, команда DELONGHI GROUP","entity":"answer","id":4082796,"author":{"entity":"vendor","id":"152887"},"created":1632146520432,"votes":{"likeCount":0,"dislikeCount":0,"userVote":0},"canDelete":false,"questionId":4064681},"5356722":{"text":"Наталья Кузнецова, здравствуйте. \n\nБлагодарим Вас за обратную связь! \nДля кофемашины De'Longhi Magnifica ECAM 22.360 используйте фильтр для кофемашины DLSC002 от De'Longhi.\nСпасибо за доверие и выбор.\n\nВсегда готовы Вам помочь по любому вопросу.\nНомер горячей линии: 8 800 200-52-62\nС уважением, команда DELONGHI GROUP","entity":"answer","id":5356722,"author":{"entity":"vendor","id":"152887"},"created":1644939519429,"votes":{"likeCount":0,"dislikeCount":1,"userVote":0},"canDelete":false,"questionId":5337506},"6155364":{"text":"Настя Т., здравствуйте. \n\nБлагодарим Вас за обратную связь! \nПопробуйте пылесосом извлечь зёрна. \nСпасибо за доверие и выбор.\n\nВсегда готовы Вам помочь по любому вопросу.\nНомер линии заботы: 8 800 200-52-62\nС уважением, команда DELONGHI GROUP","entity":"answer","id":6155364,"author":{"entity":"vendor","id":"152887"},"created":1652603769479,"votes":{"likeCount":1,"dislikeCount":6,"userVote":0},"canDelete":false,"questionId":6153723},"7680214":{"text":"Здравствуйте Светлана Сутта!\nБлагодарим Вас за обращение!\nПосле переустановки фильтра Кофемашину De'Longhi Magnifica ECAM 22.360 нужно перепрограммировать согласно инструкции:\nЗамена фильтра:\nКогда на дисплее появится “REPLACE FILTER“ (Заменить фильтр), или по прошествии двух месяцев (см. календарь), или если устройство не используется в течение 3 недель, необходимо\nзаменить фильтр:\n1. Вынуть бачок и старый фильтр.\n2. Взять из упаковки новый фильтр и действовать, как описано в пунктах 3-4-5-6 предыдущего параграфа.\n • Чтобы активировать фильтр, пропустить водопроводную воду через отверстие фильтра в течение одной минуты, как показано на рисунке, пока вода не начнет выходить из боковых отверстий\n • Вынуть бачок прибора и заполнить его водой.\n • Вставить фильтр в бачок, полностью погрузив его в воду\n • секунд на десять в наклонном положении так, чтобы вышли\n • все пузырьки воздуха\n • Вставить фильтр в гнездо, прижимая до упора.\n3. Поставьте под блок подачи емкость (вместимость: мин. 100 мл).\n4. Нажмите кнопку MENU’ для входа в меню.\n5. Нажмите несколько раз кнопку «три капельки треугольником» или «четыре капельки в круговой стрелочке», пока на дисплее не появится надпись “Replace filter“ (заменить фильтр).\n6. Нажмите кнопку «ложечки».\n7. На дисплее появится надпись “Confirm?“ (подтвердить?)\n8. Нажмите кнопку «ложечки» для подтверждения выбора.\n9. На дисплее отобразится сообщение “HOT WATER Confirm?“ (Горячая вода Подтвердить?).\n10. Нажмите кнопку «ложечки», чтобы подтвердить выбор: машина начинает подачу воды и на дисплее появится сообщение “Please Wait...“(Пожалуйста, подождите).\n11. 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