Скорость обработки заказа. Отношение к заказчику. Качество и скорость доставки. Качество исполнения штампа.
Недостатки:
Не придумал))
Комментарий:
Заказывал печать(одну). На сайте не смог определиться, что мне нужно заказывать, поэтому написал в телеграм. Ответили утром, попросили образец. Когда я скинул фотку, мне назвали цену ниже той, что была на сайте(не знаю с чем это связано). В общем оперативно обработали заказ и уже на следующий день печать была у меня. Доставляют в регионы службой Autolite express. Доставка запечатана так, как не пакуют китайцы свои посылки)) В конверте была накладная и счёт фактура. В общем всем рекомендую обращаться именно к этим ребятам!
Отношение к клиентам ужасное. Скорость обработки и работа сайта неудовлетворительны.
Комментарий:
Внимание! Не тратьте время! Непорядочно отношение к заказчикам.
На сайте разместили рекламу о скидках в 30% предложение было очень интересным и я потратил достаточно много времени на выбор продукции с данного сайта.
Заказ сделать было невозможно так как все позиции отсутствовали в наличии, и были новогодние праздники -никто не отвечал.
8.01.20 дозвонился с утра переспросил о скидке, сказали да есть, выбирайте подтянем вручную, устно уточнили по наличию, действительно многих позиций небыло в наличии, тем не менее я сделал свой выбор.
Опять же потерял день - на сайте то одно то другое не работало. Телефоны не отвечали.
По итогу - скидки не будет! Закончилась вчера!
То есть реклама на сайте не достоверна изначально, заказать со скидкой 30% технически невозможно!
Жуть!
Спасибо за отзыв!
Акция действовала только при заказе через корзину по 7.01.2020 включительно, все условия были расписаны на сайте. Вы прислали заказ через корзину 8.01.2020 в 15:35, естественно купон не сработал. 8-го числа, согласно условиям акции, необходимо было только оплатить тем, кто сделал заказ до этой даты и выбрал способ оплаты ЕРИП или безнал.
Менеджеры сами скидки формировать полномочий не имеют, всё автоматически формируется при вводе купона в корзине. Акция была рассчитана на длинные праздники, когда никто не работает и конечно никто Вам в эти дни не мог ответить.
Спасибо за отзыв!
Акция действовала только при заказе через корзину по 7.01.2020 включительно, все условия были расписаны на сайте. Вы прислали заказ через корзину 8.01.2020 в 15:35, естественно купон не сработал. 8-го числа, согласно условиям акции, необходимо было только оплатить тем, кто сделал заказ до этой даты и выбрал способ оплаты ЕРИП или безнал.
Менеджеры сами скидки формировать полномочий не имеют, всё автоматически формируется при вводе купона в корзине. Акция была рассчитана на длинные праздники, когда никто не работает и конечно никто Вам в эти дни не мог ответить.
Александр, где по Вашему логика? Вы оставили на всех возможных площадках этот отрицательный отзыв, призывая всех "Не тратить время", а сами фактически на следующий день сделали заказ, оплатили и забрали у нас в офисе сделав вид, что не Вы писали этот отзыв! Мы ожидаем, что Вы приличный человек и отзыв был написан с горяча, поэтому было бы правильно с Вашей стороны удалить весь этот фейк)
Александр, где по Вашему логика? Вы оставили на всех возможных площадках этот отрицательный отзыв, призывая всех "Не тратить время", а сами фактически на следующий день сделали заказ, оплатили и забрали у нас в офисе сделав вид, что не Вы писали этот отзыв! Мы ожидаем, что Вы приличный человек и отзыв был написан с горяча, поэтому было бы правильно с Вашей стороны удалить весь этот фейк)
Быстрый отклик, большой выбор вариантов, конкурентные цены, индивидуальный подход, оперативное изготовление, приятное общение!!
Комментарий:
Заказывали печать для общественной организации. Изготовили быстро, качественно, в срок и недорого. Прислали варианты макета, помогли определиться с оснасткой. Большое спасибо сотрудникам «Мастер Штампофф»!!
Все быстро и отличная цена. Всегда много вариантов оснасток. Покупаю уже не первый раз. Радует то, что делают дизайн бесплатно, а не как все за доплату.
Недостатки:
Надо повышать уровень общения по телефону, менеджеры пока не очень хорошо разговаривают. Немного хамовато получается. Сразу хотелось просто повесить трубку.
Добрый день, Виктория!
Спасибо за отзыв... Девушка, которая Вам отдавала заказ, только начала работу и возможно ещё не всё знала, но поверьте за прошедший месяц она уже в теме)
Над макетами постоянно работаем и добавляем.
Всегда рада видеть Вас в числе наших клиентов.
Добрый день, Виктория!
Спасибо за отзыв... Девушка, которая Вам отдавала заказ, только начала работу и возможно ещё не всё знала, но поверьте за прошедший месяц она уже в теме)
Над макетами постоянно работаем и добавляем.
Всегда рада видеть Вас в числе наших клиентов.
Читать дальше
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