Яндекс Маркет
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ЯндексЯндекс
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Отзывы о магазине Pan.by

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Андрей Шушкевич
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Достоинства:
Сплошные достоинства.
Недостатки:
Ни одного недостатка.
Комментарий:
Отличный магазин! Прекрасные менеджеры. Большой выбор, быстрая доставка,. К слову, за всё строительство и ремонт они единственные, кто доставляет почти 50 км за мкад бесплатно! Тоже приятно)) После всех скидок лучшая цена! Заказывал напольное покрытие на первый этаж, вернулся за плиткой в санузлы. За полами на второй этаж тоже поеду к ним)))
Год назад, Ивацевичи
Комментарий 159555155
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Ответ официального представителя магазина
Спасибо, Андрей, что нашли время на отзыв. Будем рады видеть Вас у нас снова)
Спасибо, Андрей, что нашли время на отзыв. Будем рады видеть Вас у нас снова)
иван иванов
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: доставка
Достоинства:
Цена, сроки, консультация.
Недостатки:
Нет.
Комментарий:
Отдельно хочу отметить профессиональную работу менеджера Артура, всё на высшем уровне!
Год назад, Минск
Комментарий 159555153
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Ответ официального представителя магазина
Добрый день, Иван. Спасибо за отзыв. Артуру обязательно передадим благодарность)
Добрый день, Иван. Спасибо за отзыв. Артуру обязательно передадим благодарность)
Владимир Сушко
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: доставка
Достоинства:
Очень грамотный и вежливый менеджер. Помог выбрать нужный товар, все оперативно, ответил на все вопросы. Договорились по доставке на определенный день, доставили вовремя
Комментарий:
Самые приятные впечатления о магазине. Будет потребность обращусь обязательно еще раз
Год назад, Сморгонь
Комментарий 159555145
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Ответ официального представителя магазина
Добрый день , Владимир. Спасибо за отзыв)
Добрый день , Владимир. Спасибо за отзыв)
aliaksandr k.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Достоинства:
Вежливое общение, быстрота расчëта и доставка.
Комментарий:
Все супер, быстро подобрали и посчитали плитку. Доставили в указанный день и время. Цены приемлимые.
Год назад, Минск
Комментарий 159555151
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Ответ официального представителя магазина
Добрый день, Александр. Спасибо за оставленный отзыв, обращайтесь
Добрый день, Александр. Спасибо за оставленный отзыв, обращайтесь
Наталья Шарай
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: доставка
Достоинства:
Хорошо чётко поставлена работа с покупателем, отличная служба доставки.
Недостатки:
Не все позиции, что присутствуют на сайте, реально есть в наличии
Год назад, Минск
Комментарий 158027236
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Ответ официального представителя магазина
Наталья, добрый день Спасибо, что нашли время оставить отзыв. Всегда рады, обращайтесь
Наталья, добрый день Спасибо, что нашли время оставить отзыв. Всегда рады, обращайтесь
Владимир Петницкий
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: доставка
Достоинства:
Менеджер достойно описал товар предложил варианты, убедил что не за чем переплачивать. Доставка оперативная согласовали время и доставили во время. Итог пять баллов - все на высшем уровне, так держать!
Комментарий:
Обратил внимание на негативные отзывы, но решил проверить не всегда написанное является правдой и оказался прав все на высшем уровне
Год назад, Секеричи
Комментарий 158027230
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Ответ официального представителя магазина
Добрый день, Владимир Спасибо за отзыв, обращайтесь Негативные отзывы не всегда являются правдой, чаще это проделки конкурентов)). Ну а так же повод стремиться к лучшему
Добрый день, Владимир Спасибо за отзыв, обращайтесь Негативные отзывы не всегда являются правдой, чаще это проделки конкурентов)). Ну а так же повод стремиться к лучшему
принят З.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
ННЕТ
Недостатки:
Отвратительная обратная связь. Некомпетентность персонала. Указанные цены не соответствуют действительным.
Комментарий:
Сделала заказ 3 января - тишина. Звонила 6 чтобы быстрей выставили счет. Наконец то 9 выставили счет, который "приятно удивил" - заказала подложку под ламинат по одной цене - выставили счет на 30% больше и не смогли объяснить почему
Год назад, Минск
Комментарий 158027153
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Ответ официального представителя магазина
Добрый день Счет выставлен правильно. Обратите , пожалуйста, внимание на стоимость товара и отдельную графу по понесенным расходам. Итоговая стоимость совершенно ровна заявленной и указанной на сайте. По поводу сроков выставления счета. Вам сразу сказали, что счет выставится только 9го числа, так как склад на праздничных выходных. Спасибо за оставленный отзыв. Хорошего Вам дня
Добрый день Счет выставлен правильно. Обратите , пожалуйста, внимание на стоимость товара и отдельную графу по понесенным расходам. Итоговая стоимость совершенно ровна заявленной и указанной на сайте. По поводу сроков выставления счета. Вам сразу сказали, что счет выставится только 9го числа, так как склад на праздничных выходных. Спасибо за оставленный отзыв. Хорошего Вам дня
Юрий Б.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: доставка
Достоинства:
Оперативность. Товар хорошего качества, упаковка целая.
Недостатки:
Не всегда удобно оплачивать предоплату.
Комментарий:
Вежливые сотрудники, ответили на все вопросы. Огромная благодарность. Если будет необходимость покупки , с удовольствием сделаю ещё раз.
Год назад, Минск
Юрий Мазалевич
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
Не возвращают деньги!
Недостатки:
Безлаберность со стороны сотрудников!
Комментарий:
Заказал линолеум.Договорились о доставке по РБ. В день доставки тишина полная! Набрал их сам,оказалось товара нету,а мне его укладывать нужно уже. Сотрудник принимавший заказ не связался со мной,попросил сделать это другого сотрудника,а тот забил на его просьбу.Ужас. Взяли предоплату за товар,а что бы её вернуть нужно писать заявление,причем при отсутствии ПК как у меня,с телефона это сделать не возможно. Звонил в бухгалтерию,сказали перезвонят,но видимо опять забыли! Короче контора рога-копыта,бабло пропито.
Год назад, Минск
Комментарий 158027053
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Ответ официального представителя магазина
Добрый день, Юрий Приносим извинения за сложившуюся ситуацию. При оформлении заказа линолеум был , немного в другом размере, о чем Вам и сообщил менеджер. На следующий день уже обнаружилась ошибка на складе поставщика и данного куска нет по факту. Вам сразу предложили сделать возрат 17 рублей, которые Вы внесли как предоплату за нарезной товар. И как в любом торговом объекте Республики Беларусь для возврата денег необходимо написать заявление на возрат, так как нужно знать куда (на какой расчетный счет) перечислять денежные средства. И деньги, заметьте, Вам все равно вернули - нашли способ, не смотря на то, что у Вас нет ПК. "Бабло" так и не пропили
Добрый день, Юрий Приносим извинения за сложившуюся ситуацию. При оформлении заказа линолеум был , немного в другом размере, о чем Вам и сообщил менеджер. На следующий день уже обнаружилась ошибка на складе поставщика и данного куска нет по факту. Вам сразу предложили сделать возрат 17 рублей, которые Вы внесли как предоплату за нарезной товар. И как в любом торговом объекте Республики Беларусь для возврата денег необходимо написать заявление на возрат, так как нужно знать куда (на какой расчетный счет) перечислять денежные средства. И деньги, заметьте, Вам все равно вернули - нашли способ, не смотря на то, что у Вас нет ПК. "Бабло" так и не пропили
Лютик
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
НЕТ!!!
Недостатки:
Отсутствие информации по заказу, заторможенная обратная связь (и то если повезёт), дезинформация на сайте, дезинформация от обратной связи, отсутствие какой либо инициативы помощи клиенту, наплевательское отношение к своей деятельности
Комментарий:
Сделали заказ 3 числа, не какой информации о получении, не даты не времени, четвертого отправил им сообщение, когда же будет товар, игнор, позвонил, сказали что ничего не знают чуть позже с вами свяжется специалист, пятого числа позвонили снова, тоже самое, специалист так и не позвонил, затем настойчиво начал им отправлять сообщения, ура! проснулись! Наконец то кто то ответил, правда ответ был таким, заберайте с другого города либо платите за доставку, хотя пункт самовывоза у них прописан что находиться в моем городе и на счет доставки не каких доп. платы небыло, сам статус заказа поменялся на ваш заказ в обработке только пятого числа после всех этих манипуляций, начал интересоваться как так? что вообще у вас происходит? скинули ссылку вообще другого магазина и сказали, мы не чего не знаем, вот отдел заказов решайте с ними!!! What!!! Тут меня и накрыло написать отзыв, а, да, если что, до этого обращался к ним еще раз, там попроще но тоже в этом векторе, оформил заказ, не слуха не духа, затем позвонил им, сказали нет в наличии, хотя на сайте было указанно что есть, сколько еще бы ждали если бы сами им не позвонили?! Так что кроме того, что магазин ПОЛНОЕ ДНО!!! увы сказать больше ничего немогу.
Год назад, Минск
Комментарий 158026842
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Ответ официального представителя магазина
Добрый день, Лютик. Возможно Вы нас с кем-то перепутали, но у нас только один пункт выдачи заказов и только в Минске, ни в какие другие города мы Вас просто не могли бы отправить, таких вариантов просто нет. Все заказы всегда обрабатываются в порядке очереди . Возможно Вы перезванили быстрее, чем до Вас добрался менеджер. И даже не смотря на то, что мы "полное дно", как Вы говорите, Вы почему-то все равно продолжаете обращаться к нам.
Добрый день, Лютик. Возможно Вы нас с кем-то перепутали, но у нас только один пункт выдачи заказов и только в Минске, ни в какие другие города мы Вас просто не могли бы отправить, таких вариантов просто нет. Все заказы всегда обрабатываются в порядке очереди . Возможно Вы перезванили быстрее, чем до Вас добрался менеджер. И даже не смотря на то, что мы "полное дно", как Вы говорите, Вы почему-то все равно продолжаете обращаться к нам.
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