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ЯндексЯндекс
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Отзывы о магазине bigi.by

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Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
нет
Недостатки:
Внимание! Ни в коем случае не обращаться. Был приобретен дорогой телевизор LG 55NANO86 Курьер привез заказ около 23 х вечера передал коробку, открыл, показал телек но сказал ни в коем случае не включать телевизор потому что температурная разница и надо выждать пол часа. Схема выглядит как классический криминал. После получаса телевизор аккуратно достали из коробки и подключили в сеть - каково было удивление что экран в телевизоре поломан. После общения со службой поддержки о возврате товара - проблему решить не удалось, так как магазин снял с себя ответственность за свой товар. В моей ситуации - буду обращаться в суд и восстанавливать свои права.
Изменить2 года назад, Минск
Елена
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Достоинства:
Достоинства оценить не смогла т. к. вначале обнадежили, а оказалось товара нет. Радует, что сообщили через пару часов, а не через день и, что после отмены доставки убрали информацию с сайта о наличие товара.
Недостатки:
На сайте оформила заказ рано утром. В 10 ч. перезвонили и сказали, что в наличии одна единица товара и, что могут доставить завтра вечером. В 12 ч. перезвонили и сказали, что нет в наличии.
Комментарий:
Жаль, что не проверяют точно до подтверждения заказа.
3 года назад, Минск
Алексей И.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: самовывоз
Достоинства:
Пункт выдачи на МКАД
Недостатки:
товар показывают издали, нет возможности потрогать посмотреть проверить, товара на складе не имеют - под привоз с Москвы от 3х дней. гарантия или возврат в день покупки не работает.
Комментарий:
Ужасный магазин, не связывайтесь.
3 года назад, Минск
DrafG L.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
привезли вовремя
Недостатки:
Привезли б/у товар вместо нового!
Комментарий:
07.10.2020 Заказал жесткий диск для компьютера WD Blue 500Gb - привезли. Сам диск был запаян в герметичную плёнку. Однако при подключении сразу стало ясно, что товар Б/У! На диске были старые файлы прежнего владельца за июль 2020 года! На диске была установлена виндоус, куча разных файлов, в том числе и вирусов!!! Поражает то, что явно намеренно хотели обмануть - как можно было Б/У жесткий диск запихнуть в герметичную плёнку и продать под видом нового?!
3 года назад, Витебск
Лена
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Способ покупки: доставка
Достоинства:
к телевизору претензий нет
Недостатки:
работа менеджеров - это кошмар! обещали доставить 30 апреля, на минуточку, это через 7 ней после того, как сделали заказ. Прислали сообщение, с временем доставки до 22.30, усердно ждали, но ничего не привезли! дозвониться вечером естественно не удалось, на следующий день мне сказали, что телевизор передали и должны были доставить 30-го. Я бы не волновалась, но мы уже внесли 170 р предоплаты. После этого мне пообещали разобраться, но так и не позвонили!! 4 мая я снова звонила сама и все уточняла. По итогу, мы заказали 23 апреля, а привезли нам его только 5 мая, т.е. доставка была 12 дней! никогда не думала, что из Минска так долго до Витебска ехать! Отвратительная работа менеджеров и доставки!
Комментарий:
не советовала бы здесь что-то покупать
3 года назад, Витебск
Павел К.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: доставка
Достоинства:
Скидки на многие товары, невысокие цены
Комментарий:
Подтвердил заказ по телефону у менеджера. Выбрал дату и время доставки сам. Доставили без проблем. Стиральная машина LG, нет вопросов по обслуживанию и оплате.
4 года назад, Витебск
Саша П.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: доставка
Достоинства:
Вежливые продавцы, есть товар в наличии, но нужно по телефону уточнить, качество
Комментарий:
Купила весы Tefal, стоят недорого. Не пришло много времени ждать, доставка работает замечательно. Оплата товара прошла быстро, есть подтверждающие документы.
4 года назад, Витебск
Комментарий 102931930
bigi.by
Ответ официального представителя магазина
Спасибо. Мы очень ценим Ваш выбор и рады что оправдали Ваши ожидания. Нам будет очень приятно если Вы будете нашим постоянным клиентом! С уважением, Bigi.by
Спасибо. Мы очень ценим Ваш выбор и рады что оправдали Ваши ожидания. Нам будет очень приятно если Вы будете нашим постоянным клиентом! С уважением, Bigi.by
Андрей Ш.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Способ покупки: доставка
Достоинства:
Общение да и только.
Недостатки:
Попал в неприятную ситуацию из-за этого магазина. Собираю комп. Необходим был блок питания профи. Подвернулась очень хорошая акция от этого магазина на Corsair HX750i ( чуть ли не 40% !). Надо было предостеречься, но решил заказать. Минуя другие хорошие предложения, решил заказать на Bigi. by и напрасно. Позвонил, уточнил - меня уверили, что акция есть и блок тоже. Сделал заказ и стал ждать курьера. На следующий день на сайте уже акции и блока не было. Закрались сомнения, и я решил позвонить и уточнить, что с моим заказом. Меня ОПЯТЬ уверили, что все в силе, заказ оформлен и через 4 дня будет мне доставлен!!! И что выдумаете???..... Буквально, за день до доставки мне приходит СМС: "Не могли до вас дозвониться"..... Хотя телефон всегда при мне и никаких звонков не поступало..... Ну да ладно.... Сам перезвонил....Меня перенаправили к специалисту, который отправлял смс.....Послушав продолжительно музыку (решили успокоить наверное) )...... Приятный голос девушки мне сообщил : " Просим прощения, машина пришла со склада, но вашего заказа не нашли. Видимо ПЕРЕСОРТИЦА!"......А мне какое дело до ваших проблем???? Кладовщикам ВНУШЕНИЕ с ЗАНЕСЕНИЕМ!!! Если бы я не звонил и не уточнял повторно о заказе!!! А так из-за чьей-то безалаберности и безответственности только упущенное время и возможности ----- ВОТ ВСЕ ЧТО ОСТАЛОСЬ ОТ ЭТОГО НЕДОБРОСОВЕСТНОГО МАГАЗИНА!!!! ОБХОДИТЕ СТОРОНОЙ ЭТОТ МАГАЗИН, ОСОБЕННО С СЕРЬЕЗНЫМИ ЗАКАЗАМИ (Подставить - раз плюнуть!) КСТАТИ....Ровно на следующий день этот блок питания появился снова на BIGI.by.....Но естественно по двойной цене ( хоть и акция указана). К слову сказать, в магазине когда вам пробивают на кассе товар по совсем другой цене .... ВЫ ИМЕЕТЕ ПРАВО потребовать продажи по цене указанной на стенде!!!! А тут..... обнадежили, украли время и потенциальные возможности заказать в другом месте иииии..... руки умыли.... УЖАСНОЕ ОТНОШЕНИЕ К СВОИМ ПОКУПАТЕЛЯМ..... ОБЛАЖАЛИСЬ?! НЕСИТЕ ПЕРСОНАЛЬНУЮ ОТВЕТСТВЕННОСТЬ!!!!
Комментарий:
К слову сказать....Испортили день рождения(((
4 года назад, Могилёв
Комментарий 102931949
bigi.by
Ответ официального представителя магазина
Добрый день, Андрей! Приносим Вам свои извинения за доставленные неудобства! К сожалению, произошел пересорт товара на складе. По документам он числился, а по факту, при комплектовке заказа, товар на складе найти не смогли. Нам очень жаль что был испорчен ваш День Рождения. С уважением, Bigi.by
Добрый день, Андрей! Приносим Вам свои извинения за доставленные неудобства! К сожалению, произошел пересорт товара на складе. По документам он числился, а по факту, при комплектовке заказа, товар на складе найти не смогли. Нам очень жаль что был испорчен ваш День Рождения. С уважением, Bigi.by
Комментарий 102932450
Здравствуйте. Было бы все хорошо, если б не было все ТАК плохо. Все можно понять, но.... Если на следующий день товар у вас уже был распродан (именно так я понимаю отсутствие ЕГО по АКЦИОННОЙ цене на сайте). При этом, я звонил и уточнял состояние МОЕГО ЗАКАЗА!!!! (Неужели нельзя было уточнить на складе???? А не ждать 2 дня и обрадовать. Думаю, по ТАКОЙ скидке данный товар был не в особо большом количестве). Просто, своими действиями вы меня ввели в заблуждение. Поэтому я не успел заказать блок питания в другом месте (было 3 места, как назло выбрал вас). Как можно после ТАКОГО на вас РАССЧИТЫВАТЬ и НАДЕЯТЬСЯ? МОЯ ИСТОРИЯ ----- ДРУГИМ НАУКА!!!
Здравствуйте. Было бы все хорошо, если б не было все ТАК плохо. Все можно понять, но.... Если на следующий день товар у вас уже был распродан (именно так я понимаю отсутствие ЕГО по АКЦИОННОЙ цене на сайте). При этом, я звонил и уточнял состояние МОЕГО ЗАКАЗА!!!! (Неужели нельзя было уточнить на складе???? А не ждать 2 дня и обрадовать. Думаю, по ТАКОЙ скидке данный товар был не в особо большом количестве). Просто, своими действиями вы меня ввели в заблуждение. Поэтому я не успел заказать блок питания в другом месте (было 3 места, как назло выбрал вас). Как можно после ТАКОГО на вас РАССЧИТЫВАТЬ и НАДЕЯТЬСЯ? МОЯ ИСТОРИЯ ----- ДРУГИМ НАУКА!!!
Анна С.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: доставка
Достоинства:
Точная доставка, наличие товара подтвердили по телефону
Комментарий:
Приятный и очень вежливый консультант, подробную консультацию получила. Хорошо, что есть доставка, удобно. Заказывала ноутбук Aсус. Упакован хорошо, дефектов нет.
4 года назад, Витебск
Комментарий 102923926
bigi.by
Ответ официального представителя магазина
Мы искренне рады, что Вы остались довольны работой нашего магазина, а также профессионализмом и доброжелательностью нашего персонала. С уважением, Bigi.by
Мы искренне рады, что Вы остались довольны работой нашего магазина, а также профессионализмом и доброжелательностью нашего персонала. С уважением, Bigi.by
Мария К.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: доставка
Достоинства:
Есть характеристики всех товаров на сайте, демократические цены, доставка в срок
Комментарий:
Купила мини-систему LG FH6. Много знакомых уже успели здесь себе что-то приобрести. Предоставили при доставке чек и гарантию. Информация на сайте верная, цены демократические.
4 года назад, Витебск
Комментарий 102733343
bigi.by
Ответ официального представителя магазина
Благодарим за такой приятный отзыв с высокой оценкой! Всегда стараемся соответствовать высоким стандартам качества при работе с нашими покупателями. С уважением, Bigi.by
Благодарим за такой приятный отзыв с высокой оценкой! Всегда стараемся соответствовать высоким стандартам качества при работе с нашими покупателями. С уважением, Bigi.by
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