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ЯндексЯндекс
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Отзывы о магазине TTN.by

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TEMKINZ
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: доставка
Достоинства:
Очень низкие цены
Недостатки:
Нет
Комментарий:
Жаль закрылся
2 года назад, Минск
mmk2
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: самовывоз
Достоинства:
Удобство расположения и возможность выбора пункта самовывоза. СМС напоминалки, скидки постоянным клиентам. Возможность доставки по РБ.
Недостатки:
На момент написания отзыва не было. Сейчас появились. В регионы доставка только местами, или дорого. У конкурентов уже лучше.
Комментарий:
Время от времени делаю покупки на ТТN. Уже года три, наверное. Пока сбоев не было. Персонал вежливый. С доставкой проблем нет, даже в другую область. Иногда забираю в пунктах выдачи – тоже удобно бывает. Таких пунктов несколько. Не так давно заказывал и забирал в пункте выдачи другой компании, потерял кучу времени – народу много, пункт только один. Цена по большинству товаров у ТТN самая низкая, а со скидкой, так вообще красота.
2 года назад, Москва
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Достоинства:
Ни чего
Недостатки:
Карта sapphire r9 r390 сдохла после 8 месецев работы, отправил в гарантийный отдел. Сказали что скрыватлась. Отказали. Какой сдравомыслещий человек полезет в видиокарту которая на гарантии. Лохотрон одним словом
Комментарий:
Отличный
Изменить3 года назад, Брест
Tommy Jackson
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: самовывоз
Достоинства:
Цены порой были ниже, чем в других магазинах. Большой ассортимент товаров
Недостатки:
Заказывал там 6 раз, за эти разы недостаток был обнаружен только один: при получении в пункте самовывоза клавиатуры вместе с кассовым чеком не выдали чек магазина с гарантией
Комментарий:
В принципе неплохой магазин, жаль, что закрылся
3 года назад, Гомель
Имя скрыто
Способ покупки: самовывоз
Отзыв не учитывается в рейтинге магазина
Достоинства:
Оперативность. Ассортимент товара. Бонусная карта при покупке.
Недостатки:
Обновляю отзыв, т.к. в последний раз меня удивил и была очень неприятная ситуация. Заказал чайник, а на коробке при самовывозе он был сверху обгажен птицами. Я, работая бы в пункте самовывоза никогда бы не допустил ситуации, чтобы клиент забирал товар с пункта самовывоза в упаковке, которая вся в... Это уже как-то перебор. На замечание состояния упаковки, сотрудник опустил глаза и просто молчал делая вид что не слышит меня. Почистить его влажными салфетками, было делом в несколько минут. Стоял он там уже 2 сутки. И никто ничего не предпринял. Задумаюсь в следующий раз, обращаться ли мне в мой некогда любимый онлайн магазин (качества обслуживания изменилось не в лучшую сторону).
Комментарий:
Брал SSD карту. Собирался взять почтой. Сделал заказ,после чего оперативно позвонил оператор, уточнил заказ и предложил доставку через курьера, т.к. выйдет надежней (заботятся о том,в каком виде дойдет товар до покупателя) и дешевле. После сказали в какой день ждать доставки. Все обещанное было исполнено. Курьер доставил в срок,позвонил незадолго до того как приехать и предупредил. Вежливо передал товар,документы и Бонусную Gold карту,что приятно. В целом все замечательно.В будущем буду заказывать в TTN.BY, если будет желаемый товар. Последнюю покупку описал в недостатках.
3 года назад, Гродно
Комментарий 103498200
Логотип TTN.by
TTN.by
Ответ официального представителя магазина
Приносим извинения за неудобства. Данная ситуация не является стандартом работы нашего магазина. Мы приложим максимум усилий, для недопущения ее в будущем. Сообщите, пожалуйста, данные по Вашему заказу для урегулирования вопроса. Направить данные Вы можете через электронную форму: https://www.ttn.by/complaint или по номеру: +375 29 145-30-13. Ожидаем Вашего обращения! С уважением, администрация TTN.
Приносим извинения за неудобства. Данная ситуация не является стандартом работы нашего магазина. Мы приложим максимум усилий, для недопущения ее в будущем. Сообщите, пожалуйста, данные по Вашему заказу для урегулирования вопроса. Направить данные Вы можете через электронную форму: https://www.ttn.by/complaint или по номеру: +375 29 145-30-13. Ожидаем Вашего обращения! С уважением, администрация TTN.
Татьяна К.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Доставка и курьер
Недостатки:
Гарантийное обсуживание - это просто сущий кошмар
Комментарий:
Никогда больше не куплю ничего в этом магазине. Ответ по гарантии - не две недели. Вы будете звонить гораздно дольше, и каждый раз вас будут кормить завтраками. Я просто не могу вернуть деньги за некачественный товар. Жулики
3 года назад, Минск
Комментарий 103498183
Логотип TTN.by
TTN.by
Ответ официального представителя магазина
Татьяна, спасибо за обращение. Мы приносим свои извинения за сложившуюся ситуацию. Информация будет передана руководителю отдела гарантийного обслуживания. Сообщите, пожалуйста, данные по Вашему обращению (номер заказ и/или гарантийного талона, либо номер телефона, на который был оформлен заказ) для разрешения сложившейся ситуации. Передать информацию можно через онлайн форму на нашем сайте: https://www.ttn.by/complaint или по номеру: +375 29 145-30-13. Ожидаем вашего обращения. С уважением, администрация TTN.
Татьяна, спасибо за обращение. Мы приносим свои извинения за сложившуюся ситуацию. Информация будет передана руководителю отдела гарантийного обслуживания. Сообщите, пожалуйста, данные по Вашему обращению (номер заказ и/или гарантийного талона, либо номер телефона, на который был оформлен заказ) для разрешения сложившейся ситуации. Передать информацию можно через онлайн форму на нашем сайте: https://www.ttn.by/complaint или по номеру: +375 29 145-30-13. Ожидаем вашего обращения. С уважением, администрация TTN.
Виктория Г.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: доставка
Достоинства:
Дважды заказывала в этом магазине и всё норм)
3 года назад, Верхнедвинск
Комментарий 103486096
Логотип TTN.by
TTN.by
Ответ официального представителя магазина
Виктория , спасибо за доверие и высокую оценку. Мы постараемся всегда оправдывать Ваши ожидания и оставаться лучшим магазином!
Виктория , спасибо за доверие и высокую оценку. Мы постараемся всегда оправдывать Ваши ожидания и оставаться лучшим магазином!
Павел З.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: самовывоз
Достоинства:
Хороший выбор. Относительно низкие цены
3 года назад, Минск
Комментарий 103486094
Логотип TTN.by
TTN.by
Ответ официального представителя магазина
Огромное спасибо Вам за отзыв и доверие к нам! Искренне приятно слышать, что Вы остались довольны! Будем рады видеть Вас в числе наших постоянных клиентов!
Огромное спасибо Вам за отзыв и доверие к нам! Искренне приятно слышать, что Вы остались довольны! Будем рады видеть Вас в числе наших постоянных клиентов!
Максим Телегин
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: самовывоз
Достоинства:
Есть пункт самовывоза в моем городе. В большинстве случаев тут самые низкие цены или почти самые низкие в сравнении с другими магазинами.
Комментарий:
Заказываю не в первый раз, до того как не было пункта самовывоза брал доставкой на тот момент вроде 10р, после доставка упала до 5-6р и появился пункт самовывоза. Заказывал уже много, преимущественно компьютерные комплектующие: 1. Seagate BarraCuda 1TB [ST1000DM010] 2. Chieftec Proton BDF-600S + DeepCool GAMMAXX 300 3. ASUS VivoBook 15 X505ZA-EJ580 4. Crucial Ballistix Sport LT Red 2 x 8GB DDR4-3000 BLS2K8G4D30AESEK (тут был нюанс, привезли с окончанием SEK, память одинаковая, но эта была красная, а не серая. Я изначально хотел красную) но подумал что серая чуть дешевле и взял ее. Забрал по той же цене, по просьбе скорректировали наименование товара в бланке покупки, т.к гарантия бы не осуществлялась на другой товар) 5. 3Cott MONSTER III ATX 6. Недавно взял себе DeepCool GAMMAXX 300 B DP-MCH3-GMX300-BL + SSD Kingston A2000 250GB (SA2000M8/250G) Все работает и по сей день и без каких либо проблем. При заказе памяти (пункт 4) пабу раз были проблемы с отсутствием моделей на складе. Операторы нормальные, никаких проблем, могут помочь с выбором. Правда бывало что буыло не очень качество связи (шумновато на их стороне).
3 года назад, Гродно
Комментарий 103486106
Логотип TTN.by
TTN.by
Ответ официального представителя магазина
Максим, мы постоянно работаем над уровнем обслуживания наших клиентов и качеством предоставляемой информации. Благодарим за добрые слова в наш адрес! Рады нашему сотрудничеству!
Максим, мы постоянно работаем над уровнем обслуживания наших клиентов и качеством предоставляемой информации. Благодарим за добрые слова в наш адрес! Рады нашему сотрудничеству!
Елена
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: доставка
Достоинства:
Магазин оправдал ожидания на 100%. Никаких нареканий, быстро, чётко, вежливо. Доставка, упаковка, комплектация, чек, гарантия, всё ок (покупала пылесос). Советую всем этот магазин.
Недостатки:
Маленький процент скидки по дисконтной карте.
3 года назад, Минск
Комментарий 103486121
Логотип TTN.by
TTN.by
Ответ официального представителя магазина
Елена , спасибо за Вашу оценку! Мы обязательно учтем её в будущей работе. Ждем Вас за новыми покупками! Спасибо, что Вы с нами! С уважением, администрация TTN.
Елена , спасибо за Вашу оценку! Мы обязательно учтем её в будущей работе. Ждем Вас за новыми покупками! Спасибо, что Вы с нами! С уважением, администрация TTN.
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