Я проживаю не в городе, однако получилось подобрать приемлемый вариант доставки. Терминал у курьера был, оплата без проблем.
Когда стал изучать документы, оказалось, что гарантийный талон выписан на 1 год, хотя изначально в каталоге было указано 2года - ребята без проблем согласились заменить гарантийник и прислали его по почте!
Вывод: с магазином Redmond любой ситуации можно договориться и решить вопросы, поэтому и покупаю уже не в первый раз.
Получила заказ от магазина редмонд в пункте самовывоза DPD. Заказывала мультиварку и она пришла с потёртостями на верхней крышке, по словам менеджеров этого магазина, я могу поменять мультиварку на другую, либо вернуть деньги. Однако, уже почти две недели я этого сделать не могу, постоянно создают новые заявки на забор товара, но сам товар никак не могут забрать и отправить мне новый, не косячный. Не могу понять, время тяните что ли? Чтобы прошло 14 дней, а там мне сказать, ой извините, срок вышел. Я впервые с таким сталкиваюсь.
Комментарий:
Впечатление негативные. Никому не порекомендую этот магазин.
Покупала мультиварку около 5-6 лет назад, ни разу не ломалась, служит превосходно. Пользуюсь ей как минимум 3-4 раза в неделю. После года использования , подарила такую же брату. Он от нее так же в восторге. По мимо мультиварки есть чайник и утюг. Всем довольна вашей продукцией👍🏻 Планирую так же приобрести мультипекарь.
Прибор со сменными панелями REDMOND Мультипекарь RMB-611 + 2 доп.панели заказала на сайте REDMOND. Был доставлен в срок в пункт выдачи в нашем городе. Всё прекрасно и качественно упаковано
Недостатки:
Недостатков не обнаружено. Мультипекарь работает уже 4-ый!!! год. Панели не облезли, не испортились, к ним ничего не липнет. Очень легко мыть и чистить. Главное проявить фантазию при приготовлении блюд! Модель мультипекаря до сих пор актуальна для покупки
Комментарий:
В личном кабинете магазина всё отслеживается. Никаких проблем
Хочу выразить огромную благодарность всем сотрудникам центра "Редмонд", который находится в торговом центре "Тропа", на Профсоюзной, 118, в Москве.
Они с большим вниманием отнеслись ко мне, показали, объяснили технику, за которой я обратилась, а потом еще, я пришла за другой покупкой именно к ним, потому что здесь работают люди, которые любят своё дело. Это заметно не только по отношению к клиентам, а и в том, с какой заботой и любовью они говорят о своей работе. Приятные, веселые, радушные. Так держать, ребята.
Поверьте, я прошла много магазинов и обзвонила много центров в Москве, прежде, чем сделала выбор. А я в этом отношении очень щепетильный человек, год почти выбирала нужную технику. И мне вообще не по пути этот магазин, но когда нравится, то всегда вернёшься.
Благодарю вас за то, что вы есть.
Курьерская доставка на дне. На сайте указал оплату банковской картой при получении. Оператор ничего по этому не уточнил. Курьер при доставке говорит, что нет терминала и готовьте наличные. И где их мол вы возьмёте их не волнует. После похода к банкомату. И после этого они требуют без сдачи. Типо, мы не дадим, идите в магазин меняйте. Ужас!!!!
Добрый день! дорогой покупатель .Фирменный магазин REDMOND благодарит за оставленный отзыв о нашей работе.Мы очень рады, что смогли Вас порадовать нашим сервисом и хорошим отношениям к покупателю. С уважением Фирменный магазин REDMOND.BY
Добрый день! дорогой покупатель .Фирменный магазин REDMOND благодарит за оставленный отзыв о нашей работе.Мы очень рады, что смогли Вас порадовать нашим сервисом и хорошим отношениям к покупателю. С уважением Фирменный магазин REDMOND.BY
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